Tara Payment App

Goals

• To design a user-friendly mobile app
• To make easy online transaction anywhere anytime.
• To make fast and easy payment
• To provide contactless payment
• To avoid the net banking login separately
• To provide cashless payment, so no need to carry cash.
• To keep easy record your expenses, Bank charges and to trace transaction.

Who?

Age Group

• 18 years - 25 years
• 25 years - 45 years
• 45 years - 60 years
• Above 60 years

User Group

• Any individual who has a smart phone
• Micro, Medium, Big businessman

When and where?

Environment: Indoor & Outdoor

Device: Mobile app – Android – iOS

Where: In person payment, Online shopping payment,
Money transfer

Challenges

• User should have a smart phone to connect with pay app
• To design an application which is easy to use for all user groups
• Encourage people to use digital payment apps
• Provide offers, discounts, coupon, cash back (reward), vouchers and much more
• When is comes to digital payment Senior citizens don’t feel secure. We need to ensure them about the safety of the app
• In our country we have different user group like micro business, families, low educated people, student act. Who have different problems. We need common solution to solve them.
• User should have good internet.

User Survey

We have created a google form and received 57 responses from participants. Their responses helped us work on the user experience of the payment application.